Siloed customer data, no single view
Data transparency you can actually build campaigns on
OmniHQ gives every customer profile a full history of actions in real time, and a forward-deployed marketer turns that transparency into segments, so ecommerce brands stop guessing and start targeting.
The problem
Reporting means pulling data by hand
When customer data sits in a messaging platform, a data warehouse, a BI tool, and a spreadsheet, no one trusts the numbers without double-checking them. Marketers spend hours reconciling reports instead of acting on them.
What we hear from brands
a chef-prepared meal delivery service: fragmented data forces manual reporting across the messaging platform, the data warehouse, BI, and spreadsheets
a city sports-merch retailer: disparate tools cause data silos and inefficiencies, with no actionable unified data insights
a children's book subscription company: many siloed tools and limited visibility into why sales fluctuate
The new way
Your data unified without a migration project
A dedicated forward-deployed marketer moves your data, rebuilds your flows, and sets up your integrations, while your current tools stay running until the switch is complete. Billing only starts once migration is done, so you are not paying before the system works.
Outcomes brands report
+111.7%
online order volume after unifying customer profiles
+56.6%
online revenue in the same period
200,000
"lost" customers found once data was centralized in one CDP
How it works
Three questions the migration answers first
What has to move
Customer records, order history, and the programs currently running are inventoried before anything is rebuilt.
What can be improved on the way
A rebuild is the cheapest moment to fix the flows nobody liked, so those get reworked rather than copied.
When you send from the new system
You pick the date. Sending moves channel by channel and the old tools stay up behind it.
The platform
Real time means the visit you are in right now
Profiles update as the shopper moves, at 2M requests per minute with responses under 300 milliseconds, so a recommendation or a banner reacts to what happened seconds ago instead of what a nightly sync knew this morning.
Including
Your forward-deployed marketer
Direct access, not a support ticket
Every OmniHQ account gets a shared Slack channel with its forward-deployed marketer, so questions get answered in minutes, not after a ticket sits unassigned for days.
Shared Slack channel with your marketer
5-minute response time versus 72 hours
Included with every subscription
Replace your stack
The overlap you are paying for twice
Most stacks have two tools that both claim to segment and two that both claim to personalize. The audit that precedes a migration usually finds more duplication than the team expected.
Worth a look if any of this sounded familiar
The product pages show what the platform does with the data once it is in one place.